Withdrawal Policy
Withdrawal Policy for Ai-Growth – Digital Goods
Introduction
As a consumer, you have the right to withdraw from certain digital goods contracts within a specified period. Digital goods include intangible products such as software, downloads, licenses, or online services.
Right of Withdrawal
You have the right to withdraw from this contract for digital goods without giving any reasons within fourteen days from the day of concluding the contract.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital goods if the execution of the contract has begun with your prior express consent, and you have acknowledged that you lose your right of withdrawal once the contract is fully performed.
Withdrawal Request
If you wish to withdraw from the contract for digital goods, please use our Contact Form or contact us in writing at:
HQ Commerce
AI-GROWTH
Hohenstaufenstraße 27
71696 – Möglingen Germany
Please provide the following information:
- Order ID
- Date of purchase
- Type of digital goods purchased
- Reason for withdrawal
Note
Please be aware that if you have already accessed and begun using the digital goods before withdrawing, you may no longer have access to them following withdrawal.